- 28 Feb 2024
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Portal Help Overview
- Updated on 28 Feb 2024
- 1 Minute to read
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- DarkLight
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Optimizing your Clario Portal experience.
Get help, find answers, and upskill your Clario Portal understanding.
Accessing Clario’s Portal
If you're reading this, it's likely you already have an account. You can still use this information to help colleagues create accounts and to troubleshoot matters related to account creation.
Creating your Clario Global Account (CGA)
Can’t find your CGA confirmation email? Learn to request a new one.
Locked out of your account? Reset your password.
Joining a Study
The Clario Portal is your gateway into our applications and services for all studies. So let's get you the study access you need. It starts by joining a study. Select a link below to learn more.
To speed up the process:
Have ready the study name and site number/ID
Or speak to your study management team if you don’t have this information
Joining Cardiac Safety & Respiratory | Joining eCOA | Joining Imaging | Joining Wearables
Linking a Product Account
You may have been working alongside Clario for many years. We’re pleased you’re with us! This means you may have multiple product accounts and we’d like to link those to your Clario Global Account so you can access your study dashboards from a single location.
To speed up the process:
Make sure you know the product name (e.g., StudyWorks, My Study Portal 3, etc.)
Have ready your user credentials
The Global Dashboard
Clario’s Global Dashboard is a fully integrated navigation framework that enables you to seamlessly move between applications and services for all of your studies. Let’s make sure you’re aware of all its features.
Learn your way around the Global Dashboard
No matter the therapeutic area or solution, you can access all of your studies from the Global Dashboard
Update your profile including adding multifactor authentication
Global Dashboard overview | Accessing studies | Profile updates | See more...
The Study Dashboard
Your Study Dashboard is where you’ll spend the majority of your time in the Clario Portal. The general layout of the study-specific dashboards isn’t too different from our Global Dashboard. But the services available to you and the actions you can take are all dependent on study-specific parameters and the role you’ve been granted. Let’s explore that a bit more.