Joining an eCOA Study

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Welcome to your eCOA study journey with Clario's StudyWorks!

Find everything you need to join a study here. Have your study name and site number ready, then choose the StudyWorks role that fits your involvement.

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Selecting the correct workflow

We'll guide you through joining an eCOA study using Clario's StudyWorks product. Before selecting one of the paths (e.g., "I am a site user new to StudyWorks"), be sure to read about the two categories of roles available and the product features each role can access.

Important: Have your correctly formatted study name and site number ready to enter when prompted.

Study name

This is the name used to reference the study in Clario's StudyWorks product. Please have this name ready to enter when prompted during the "Join a Study" process.

The study name typically combines the sponsor's name and the protocol number. For example, if the sponsor is "Clario" and the protocol number is "CL-191903", the study name would be "CLARIO-CL-191903".

Your CRO or sponsor managing the study can provide this information.

Site number

The site number is your clinical site's unique identifier in Clario's StudyWorks product. If you don't know your site number, you can find it by checking the Principal Investigator's name and your clinic's mailing address.

Your CRO or sponsor managing the study can provide this information.

Site users

When working at a clinical site, you are referred to as a "site user" and can select one of three StudyWorks roles:

  • Site Principal Investigator

  • Site Study Coordinator

  • Site Sub Investigator

As a site user, you will have access to all data associated with your site. If you have access to multiple studies, you can view your site's data across all those study databases. You’ll also be able to take advantage of the features shown here.

Learn more about your role and permissions.

Create subjects

Manage subjects (i.e., edit, deactivate)

Action and view clinical data forms online

Manage devices

Create DCRs

Respond to DCR queries

View DCRs

View reports

CRO and sponsor users

When overseeing a clinical trial, you are referred to as a "CRO user" or "sponsor user" based on your organization. You can select from the following StudyWorks roles:

CRO Clinical Monitor

CRO Project Manager

Sponsor Auditor

Sponsor Clinical Monitor

Sponsor Data Manager

Sponsor Lab Administrator

Sponsor Master Query

Sponsor Project Manager

Users in these roles can access all data within their domain. Your domain may allow you to view data for the entire study or just a subset (e.g., North America, Europe). You’ll also be able to take advantage of the features shown here.

Learn more about your role and permissions.

View clinical data forms

View DCRs

View reports

Manage user access requests online


Frequently Asked Questions

Why is there an error when I enter the study name? What should I do?

Study names in the Clario Portal may differ from those in your clinical protocol. For example, a study named "CLARIO-CL-191903" in your protocol might appear as "CL-191903 - eCOA" in the Clario Portal. The sponsor name ("CLARIO") is removed, and "eCOA" is added after a "space-hyphen-space".

Important: Ensure the study name you enter matches exactly what is provided by your CRO or sponsor management teams.

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