Welcome to your eCOA study journey with Clario's StudyWorks!
We're here to guide you through every step of joining a study. Follow these instructions to get started.
Starting your new user setup
Go to https://gsso.ert.com/idp, then log in.
Press Register a Site / Join a Study.
Need a Clario Global Account? Follow these instructions to create one easily today.
Joining your study as a new user
Make sure the study name matches exactly what your CRO or sponsor management teams provided.
Enter the study name, then Next.
Select "no" to indicate you do not have an active StudyWorks account, then Next.
Study names in the Clario Portal may differ from your clinical protocol. For example, "CLARIO-CL-191903" might appear as "CL-191903 - eCOA", with the sponsor name removed and "eCOA" added.
Choosing your role and site
Select Site User.
Choose your role from the list.
Choose your site from the data table:
Configure Filter: Type keywords into the "Filter Text" box to manipulate data in all columns by default, or toggle the filter by pressing the down arrow next to "All Columns".
Apply Filters: Press Apply.
Press Submit Request.
Awaiting approval from your CRO or sponsor teams
Completing your request
The Clario Portal will notify you that your request to join a study was successfully placed. Press Okay to dismiss the message and be brought back to the Global Dashboard.
CRO or sponsor approval
Your CRO or sponsor management teams will review and approve your request to join the study.
Not approved yet?
For assistance, contact your CRO or sponsor team. Clario’s Customer Care team cannot approve your request to join a study.
Accessing your study for the first time
Go to https://gsso.ert.com/idp, then log in.
From the Global Dashboard, select your study:
Select Study or Organization: Choose from a drop-down menu of up to five studies associated with your account.
Recently Accessed: Select a study from this section to quickly return to frequently monitored studies.
View the "Subjects" page of StudyWorks.
Frequently Asked Questions
Why is there an error when I enter the study name? What should I do?
Study names in the Clario Portal may differ from those in your clinical protocol. For example, a study named "CLARIO-CL-191903" in your protocol might appear as "CL-191903 - eCOA" in the Clario Portal. The sponsor name ("CLARIO") is removed, and "eCOA" is added after a "space-hyphen-space".
Important: Ensure the study name you enter matches exactly what is provided by your CRO or sponsor management teams.
