Content in this article relates to:
eCOA Solutions
StudyWorks
Join Study
Join an eCOA study in StudyWorks through your Clario Global Account.
These joining paths cover site users and CRO or sponsor users, whether you're new to StudyWorks or returning. Use this page to choose the guide that matches your situation.
Before you begin
Have these details ready before you start. If you're missing something, ask your CRO or sponsor study management team.
A Clario Global Account (or an invitation email to create one)
Your correctly formatted study name
Your site number (site users)
Study name
The study name is how the study appears in StudyWorks. Have it ready when you press Join a Study.
Study names usually combine the sponsor name and protocol number. For example, if the sponsor is Clario and the protocol number is CL-191903, the study name may look like CLARIO-CL-191903.
Your CRO or sponsor study management team can provide the exact study name to enter.
Site number
The site number is your clinical site's unique identifier in StudyWorks. If you don't know it, confirm it using the Principal Investigator's name and your clinic's mailing address, or ask your CRO or sponsor team.
Your CRO or sponsor study management team can provide this information.
Site users
If you work at a clinical site, you join as a site user. Common StudyWorks roles include:
Site Principal Investigator
Site Study Coordinator
Site Sub Investigator
As a site user, you can access data for your site. If you belong to more than one study, you can view your site's data across those studies. Site users typically can:
Create subjects
Manage subjects (edit or deactivate)
Action and view clinical data forms online
Manage devices
Create DCRs
Respond to DCR queries
View DCRs
View reports
CRO and sponsor users
If you oversee a trial for a CRO or sponsor, you join as a CRO or sponsor user. Common StudyWorks roles include:
CRO Clinical Monitor
CRO Project Manager
Sponsor Auditor
Sponsor Clinical Monitor
Sponsor Data Manager
Sponsor Lab Administrator
Sponsor Master Query
Sponsor Project Manager
Users in these roles can access data within their assigned domain: an entire study or a subset (e.g., a region). CRO and sponsor users typically can:
View clinical data forms
View DCRs
View reports
Manage user access requests online
Choose your joining path
Open the guide that matches your role and whether you already have a Clario Global Account linked to StudyWorks.
Site
New site user
Create or use your Clario Global Account.
Join the study with your study name and site number.
Complete registration for a first-time site user.
Site
Returning site user
Sign in with your existing Clario Global Account.
Add another study with your study name and site number.
Finish the returning site-user path.
CRO / Sponsor
New CRO or sponsor user
Create or use your Clario Global Account.
Join the study with the details your team provides.
Complete registration for a first-time CRO or sponsor user.
CRO / Sponsor
Returning CRO or sponsor user
Sign in with your existing Clario Global Account.
Add another study from the Global Dashboard.
Finish the returning CRO or sponsor path.
Frequently asked questions
Why is there an error when I enter the study name?
Study names in the Clario Portal may differ from the name in your clinical protocol. For example, a study named CLARIO-CL-191903 in your protocol might appear as CL-191903 - eCOA in the portal. The sponsor prefix is removed and eCOA is added after a space-hyphen-space.
Enter the study name exactly as your CRO or sponsor study management team provides it.
Need more help?
If you still need assistance after following this guide, contact Clario Customer Care. Use the Customer Care contact help for country-specific phone and email options. Be ready to share your study and site details when you reach out.
