Content in this article relates to:
Cardiac Solutions
Clario Portal
Data Management
This article shows you how to respond to an open query in the Clario Portal.
In this guide, you will learn how to:
Access open queries.
Respond to a query.
Submit your response with an electronic signature.
Press play to watch the animated tutorial
Respond to a query
Go to Data Management from the navigation menu.
The All Open Tickets filter is selected by default. You can apply other filters if needed.
Find the correct record.
Select the reply icon (answer) shown next to the DCR reference number.
The Answer DCR window opens.
Type your response in the text box where it says Enter answer here.
Select Sign & Submit.
Enter your Clario Global Account email address and password, select I authorize this request, then select Sign.
Need more help?
If you still need assistance after following this guide, contact Clario Customer Care. Use the Customer Care contact help for country-specific phone and email options. Be ready to share your study and site details when you reach out.
