Content in this article relates to:
Cardiac Solutions
Clario Portal
This article shows you how to review and update your contact information the first time you sign in to the Clario Portal.
In this guide, you'll learn how to:
Review and update your contact information in the Clario Portal.
Confirm that your contact details are accurate and up to date.
Select the correct address if you have multiple addresses on file.
Update address information when needed.
Submit your contact information successfully.
Press play to watch the animated tutorial
Before you begin
After you complete the Join a Study/Site Registration process, the contact information flow opens automatically. You may also see it if another user adds you with access specific to a site, country, or study.
Depending on how many contact addresses you have on file, you'll follow one of two paths below: one address (A) or multiple addresses (B).
You can complete this process only once, the first time you sign in to the Clario Portal.
A
One contact address
Use these steps when the Edit Contact Information window opens and you have one contact address.
Review your contact information, update any details as needed, and complete all required fields marked with a red asterisk (*).
Select Submit.
B
Multiple contact addresses
Use these steps when you have more than one confirmed or unconfirmed contact address. You'll see an address selection screen first. After you choose an address, the Edit Contact Information window opens so you can finish reviewing and submitting.
Review the available addresses, select Use this address for the address you want to use, then confirm your selection in the pop-up window.
When the Edit Contact Information window opens, review your contact information, update any details as needed (including the address), and complete all required fields marked with a red asterisk (*).
Select Submit.
Need more help?
If you still need assistance after following this guide, contact Clario Customer Care. Use the Customer Care contact help for country-specific phone and email options. Be ready to share your study and site details when you reach out.
