Checking your shipping status

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Content in this article relates to:

Cardiac Solutions

Clario Portal

Devices & Supplies

This article shows you how to quickly find the shipment information you need in the Clario Portal.

In this guide, you will learn how to:

  • Find and open the Shipment Tracking page.

  • Search for a specific shipment using filters.

  • View tracking details, shipment information, and order items.

Press play to watch the animated tutorial


Check a shipment's status

  1. On your My Portal dashboard, select the Menu icon in the top-left corner to open the navigation panel.

  2. Move your cursor over Devices & Supplies and select Shipment Tracking.

  3. On the Shipment Tracking page, you can see:

    • Courier information

    • Tracking number

    • Other shipment details

  4. Apply filters using the available options and select the shipment you want to view.

  5. A new window opens.

  6. Review the shipment details.

    Top section

    Shows information such as:

    • Shipment date

    • Shipping address

    Bottom section

    Shows:

    • Order items

    • Device serial numbers (if applicable)

    • Quantity ordered


Frequently asked questions

Need to print the shipment information?

Select the Print icon.