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      Improved password reset messaging
      • 14 Oct 2024
      • 1 Minute to read
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      Contents

      Improved password reset messaging

      • Updated on 14 Oct 2024
      • 1 Minute to read
      • Print
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      Article summary

      Overview

      We noticed some confusion around the notification we previously sent to users when their password reset link had expired. So, we clarified the messaging to help you more easily reset your password.

      Conditions necessary for observing this feature

      The reset password URL is available for two hours. A user will encounter the Reset Password Failed message when they attempt accessing the URL after two hours.

      What’s next?

      The user should follow the instructions that appear in the message screen. Detailed instructions can be found here: Resetting your Clario Global Account password.

      Additional information

      • Category: New feature

      • Product: Clario Portal

      • Version: 3.0

      • Release Date: August 25, 2024

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