Getting Started for Participants

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Welcome to Your Clario Application!

You’re just a few steps away from getting started. Let’s make your experience smooth, secure, and simple.

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How to Log In for the First Time

Starting From SMS

You chose to receive text message notifications about your clinical trial.

When a message arrives on your phone:

  1. Tap the notification to open your messaging app.

  2. Tap the link in the message. This will open Clario's application in your browser.

Starting From Email

You chose to receive email notifications about your clinical trial.

When an email arrives:

  1. Tab “Start Setup” or

  2. Scan the QR code in the email

This will open Clario's application in your browser so you can get started.

Review Clario’s Terms of Use

The first screen welcomes you to the clinical trial and shows basic details like your study name, site number, and chosen language.

Next, you’ll review Clario’s Terms of Use:

  1. Tap “Terms of Use” to open them.

  2. Read through the content on the screen.

  3. Tap the “X” to close the terms.

  4. Tap “Acknowledge” to continue.

Account Setup

Now it’s time to create your username and password.

Create a Username

Choose something easy to remember that doesn’t include personal details.

  • Examples: CoffeeGeek, CatLover18, Bookworm21

Create a Password

Your password must include:

  • At least 8 characters

  • One digit

  • One uppercase letter

  • One lowercase letter

You’re In! What Happens Next

You’re now logged in to Clario’s application and on your main dashboard.

Click here to find helpful tips on how to navigate and use the application.

If you don’t see any tasks yet, that’s perfectly normal. You may see a message saying there are no activities scheduled. We’ll notify you when something is available, based on your chosen notification preferences.

Supported Browsers and Devices

The Clario application works on most modern devices and browsers.

We’ve tested it on phones, tablets, and computers using the latest versions of Android, iOS, and major browsers like Chrome, Safari, Firefox, and Edge.

If you’re using an older device or browser, you might notice small visual differences (like fonts or colors), but everything should still work as expected.

Saving and Autofilling Your Credentials

To make logging in easier, you can use a password manager (like Google Password Manager) to save and autofill your login details.

If you close the Clario application without logging out, and your session is still active (up to 30 minutes), you’ll return straight to your dashboard next time.

Need to reset your username or password? Click here for help.

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