Returning supplies varies across Clario as it is solution-specific.
Review the solution areas below for more information.
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Returning supplies for a Cardiac Safety clinical trial
Obtain your UPS shipping label and schedule collection of your supplies by pressing the appropriate region-specific link shown here. You'll need to Continue As Guest and then complete the Shipping Information form. Instructions and additional print-outs are available for download.
Returns from countries outside of the EMEA need to be coordinated with your Sponsor and/or CRO. Please contact them for more details.
The Guest Log In screen for EMEA displays this company name: eResearch Technology GmbH.
Returning supplies for an eCOA clinical trial
Obtain your UPS shipping label and schedule collection of your supplies by pressing the appropriate region-specific link shown here. You'll need to Continue As Guest and then complete the Shipping Information form. Instructions and additional print-outs are available for download.
The Guest Log In screen for APAC and EMEA displays this company name: eResearch Technology GmbH.
The Guest Log In screen for Australia & New Zealand, and The Americas displays this company name: ERT US.
Returning supplies for a Medical Imaging clinical trial
Contact your Sponsor and/or CRO teams to initiate the supply return process.
Returning supplies for a Precision Motion clinical trial
Contact your Sponsor and/or CRO teams to initiate the supply return process.
Returning supplies for a Respiratory clinical trial
Contact your Sponsor and/or CRO teams to initiate the supply return process.