Returning supplies varies across Clario as it is solution-specific.
Review the solution areas below for more information.
.png?sv=2022-11-02&spr=https&st=2025-12-13T16%3A05%3A34Z&se=2025-12-13T16%3A16%3A34Z&sr=c&sp=r&sig=tRK4nl18cPb4v4vB%2FdPJ8MsFEjUfH3pU1mTdNA%2FGO88%3D "Logistics-Portrait-UnlockingPattern(1).png")
Returning supplies for a Cardiac Solutions clinical trial
Obtain your UPS shipping label and schedule collection of your supplies by pressing the appropriate region-specific link shown here. You'll need to Continue As Guest and then complete the Shipping Information form. Instructions and additional print-outs are available for download.
Returns from countries outside of the EMEA need to be coordinated with your Sponsor and/or CRO. Please contact them for more details.
The Guest Log In screen for EMEA displays this company name: eResearch Technology GmbH.
Returning supplies for an eCOA clinical trial
Obtain your UPS shipping label and schedule collection of your supplies by pressing the appropriate region-specific link shown here. You'll need to Continue As Guest and then complete the Shipping Information form. Instructions and additional print-outs are available for download.
The Guest Log In screen for APAC and EMEA displays this company name: eResearch Technology GmbH.
The Guest Log In screen for Australia & New Zealand, and The Americas displays this company name: ERT US.
Returning supplies for a Medical Imaging clinical trial
Contact your Sponsor and/or CRO teams to initiate the supply return process.
Returning supplies for a Precision Motion clinical trial
Contact your Sponsor and/or CRO teams to initiate the supply return process.
Returning supplies for a Respiratory clinical trial
Contact your Sponsor and/or CRO teams to initiate the supply return process.