Returning your supplies
    • 28 Mar 2024
    • 1 Minute to read
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    Returning your supplies

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    Article summary

    Returning supplies varies across Clario as it is solution-specific.

    Review the solution areas below for more information.

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    Returning supplies for a Cardiac Safety clinical trial

    Obtain your UPS shipping label and schedule collection of your supplies by pressing the appropriate region-specific link shown here. You'll need to Continue As Guest and then complete the Shipping Information form. Instructions and additional print-outs are available for download.

    Returns from countries outside of the EMEA need to be coordinated with your Sponsor and/or CRO. Please contact them for more details.

    • The Guest Log In screen for EMEA displays this company name: eResearch Technology GmbH.

    EMEA | The Americas

    Returning supplies for an eCOA clinical trial

    Obtain your UPS shipping label and schedule collection of your supplies by pressing the appropriate region-specific link shown here. You'll need to Continue As Guest and then complete the Shipping Information form. Instructions and additional print-outs are available for download.

    • The Guest Log In screen for APAC and EMEA displays this company name: eResearch Technology GmbH.

    • The Guest Log In screen for Australia & New Zealand, and The Americas displays this company name: ERT US.

    APAC | Australia & New Zealand | EMEA | The Americas

    Returning supplies for a Medical Imaging clinical trial

    Contact your Sponsor and/or CRO teams to initiate the supply return process.

    Returning supplies for a Precision Motion clinical trial

    Contact your Sponsor and/or CRO teams to initiate the supply return process.

    Returning supplies for a Respiratory clinical trial

    Contact your Sponsor and/or CRO teams to initiate the supply return process.


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