Logging into your Clario Global Account after a session timeout
- 03 Jun 2024
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Logging into your Clario Global Account after a session timeout
- Updated on 03 Jun 2024
- 1 Minute to read
- Print
- DarkLight
- PDF
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Overview
Click Continue when a Session Inactivity message appears, if you’d like to continue working in the Clario Portal.
Starting from https://gsso.ert.com/idp, enter your User Name and press Next.
Enter your Password and press Log in.
Session Inactivity
Inactivity means that you do not click on a selectable option shown on the Clario Portal page.
Expand for detailed instructions…
Logging back in to your Clario Global Account
1. The Clario Portal will automatically log you out of your session after 30 minutes of inactivity. You will be notified of your inactivity and given the option to remain logged in. If you see this screen and want to continue working in the portal, then press Continue.
The Session Idle Timeout message will dynamically countdown the minutes beginning with "10" minutes.
3. To log back in, click User Name (Your Email Address) and enter your user credentials.
 - Step 3.png "I was automatically logged out of the Clario portal. How do I log back in_ (3) - Step 3.png")
4. Click Next.
 - Step 5.png "I was automatically logged out of the Clario portal. How do I log back in_ (3) - Step 5.png")
5. Click anywhere in the Password text field to finish entering your user credentials.
 - Step 6.png "I was automatically logged out of the Clario portal. How do I log back in_ (3) - Step 6.png")
6. Click Log in.
7. You are now launched back to the exact Clario Portal page you previously were on and you can continue with your work as normal.
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