Navigating the StudyWorks DCR Dashboard

Your DCR Management Dashboard

Data Change Requests (DCRs) are any electronic request for a change of data within Clario’s online portal.

Press Create DCR to submit new change requests to Clario’s Data Management team.
StudyWorks prioritizes displaying the DCRs that require your action. These change requests are shown in your Inbox. You can quickly filter the DCR data by the DCR State (e.g., All Open, Ready for Entry, Completed, etc.).
Enter your target search criteria in the Search box (e.g., DCR “17783”). The search executes as you type.
Select the DCR (e.g., “SW00017715”) to review its full details including the Description, Resolution, Notes, etc. All other summary information is viewed in the table using the horizontal scroll bar.
Return back to the Subjects dashboard by pressing the back arrow shown next to the page title.

Information Scope

Solution: eCOA

Platform: StudyWorks

Using the navigational buttons

Reload Grid

Reload the DCR table in StudyWorks by pressing the Reload Grid button (i.e., two circular arrows icon). This action is similar to refreshing a web page.

Export Selected Rows To CSV

Export the entire list of DCRs using the Export Selected Rows To CSV button (i.e., single document page icon). The file will download to your computer and it'll be titled, StudyWorks.

Copy to Clipboard

Copy the rows of DCR data summarized in the displayed table by pressing the Copy to Clipboard button (i.e., multiple document page icon) . StudyWorks notifies you when the copying is complete. Press OK to dismiss the notification.

Forward and Backward Arrows

Navigate through the available table pages using the navigation options (e.g., forward and back arrows) when the data spans multiple pages.

Page numbers

Navigates to the selected page.

Toggle number of rows

Specify the number of rows visible in the table by pressing the drop-down arrow next to View (e.g., “View 1 - 10 of 36”).

DCR categorization and status definitions

Inbox

Displays all DCRs requiring a Site user’s (e.g., Principal Investigator, Site Study Coordinator, etc.) action.

All Open

Displays all DCRs that are not canceled or completed.

Ready for Entry

Displays all DCRs that require Clario’s action.

The DCR Description contains all necessary information and Clario has added the resolution steps to the DCR. The requested changes are not yet reflected in the database.

Query Active
When the Query Active state displays Yes, Clario has additional questions. This occurs because because new data has been sent to the database by the Site or patient which conflicts with the original request, or because Clario has identified an issue that was not previously clarified.

Ready for QC

Displays all DCRs that require Clario’s action.

The requested changes have been entered and are reflected in the database. A second Clario staff member will review the changes against the Site’s Description, Reason for Change, and Clario’s Resolution as entered in the database.

Query Active
When the Query Active state displays Yes, Clario has additional questions related to the information provided in the DCR Description.

Completed

Displays all DCRs that were entered and verified by Clario’s Data Management staff.

A second Clario staff member reviewed the changes against the Site’s Description, Reason for Change, and Clario’s Resolution as entered in the database. The DCR is fully completed.

Making additional data edits related to a Completed DCR
If further changes are required for any reason, a new DCR must be submitted.

Canceled

Displays all DCRs that were canceled. No changes to the data were made. No further updates to the DCR are possible once it has been closed.

All

Displays every DCR associated with the study.

DCR notifications

Active DCRs (not “On Hold”) pending a Site’s response will receive email notifications. Once the Site responds, no further notifications will be sent unless the DCR is queried again. We send users multiple email notifications to simply remind them that a DCR requires their attention. Here’s what you can expect for our gentle reminders…

First reminder

Site users will receive an email notification when Clario generates a query for a DCR.

Second reminder

Site users will receive a follow-up email notification approximately three days after the initial notification was sent.

Third reminder

Site users as well as Sponsor and CRO staff will receive a third and final email notification approximately six days after the second notification was sent.