Improved password reset messaging

Overview

We noticed some confusion around the notification we previously sent to users when their password reset link had expired. So, we clarified the messaging to help you more easily reset your password.

Conditions necessary for observing this feature

The reset password URL is available for two hours. A user will encounter the Reset Password Failed message when they attempt accessing the URL after two hours.

What’s next?

The user should follow the instructions that appear in the message screen. Detailed instructions can be found here: Resetting your Clario Global Account password.

Additional information

• Category: New feature

• Product: Clario Portal

• Version: 3.0

• Release Date: August 25, 2024