---
title: "Ordering new supplies"
slug: "ordering-new-supplies"
updated: 2025-06-04T12:49:17Z
published: 2025-06-04T12:49:17Z
canonical: "help.clario.com/ordering-new-supplies"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.clario.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Ordering new supplies

#### The process of ordering supplies varies across Clario as it is solution-specific.

#### Review the solution areas below for more information.

![image description](https://cdn.document360.io/c5e1f7bc-fe3f-41f4-aec9-2503613a7b20/Images/Documentation/Logistics-Portrait-UnlockingPattern(1).png?sv=2026-02-06&spr=https&st=2026-10-28T16%3A41%3A15Z&se=2026-10-28T17%3A41%3A15Z&sr=c&sp=r&sig=cHj%2FjjvnZPjjlnGHpJTEXbX3izxMrExQa2T4yxqmw1A%3D)

### Order supplies for a Cardiac Solutions clinical trial

Login to the **Clario Portal** and navigate to **Supply Ordering** to place a new order. Detailed instructions can be found by clicking on the link below. Orders can be placed for devices that support your study’s specific solution.

- Blood Pressure Devices (*Available devices may include: Spacelabs 90217A*)
- Continuous ECG (*Available devices may include: M12R, HR1200, M12A, MyPathSL, and many more*)
- Home ECG (*Available devices may include: Kardia Mobile 6L*)
- Resting ECG (*Available devices may include: MAC2000, ELI150c, M12RL/M12A*)

[Instructions for ordering new supplies](https://expertportal.ert.com/Portal.Help/#t=How_Do_I_Order_Additional_Supplies_.htm)

### Order supplies for an eCOA clinical trial

Contact your Sponsor and/or CRO teams to place a new order. You can also contact Clario’s Customer Care team to place urgent resupply requests. Orders can be placed for both eCOA Handhelds and Tablets.

We are currently provisioning the following Handhelds:

- Bluebird SF550 & SF650
- Motorola Moto G9 & G32

We are currently provisioning the following Tablets:

- Samsung Galaxy Tab A7
- Lenovo K10
- Acer Chromebook

### Order supplies for a Medical Imaging clinical trial

Contact your Sponsor and/or CRO teams to place a new order. You can also contact Clario’s Customer Care team to place urgent resupply requests.

### Order supplies for a Precision Motion clinical trial

Contact your Sponsor and/or CRO teams to place a new order. You can also contact Clario’s Customer Care team to discuss urgent resupply requests.

### Order supplies for a Respiratory clinical trial

You can order resupplies through Clario’s **Resupply Portal**. Learn more [here](/ch/docs/resupply-portal-users-guide).