---
title: "Unlocking Your Tablet"
slug: "unlocking-your-tablet"
tags: ["Startup Unlock Code", "StudyWorks", "Temporary Unlock Code", "eCOA", "Tablet"]
updated: 2026-05-22T14:37:25Z
published: 2026-05-22T14:37:25Z
canonical: "help.clario.com/unlocking-your-tablet"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.clario.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unlocking Your Tablet

## Retrieving and applying a Tablet Unlock Code

- [ ] Log into your [**Clario Global Account**](https://gsso.ert.com/idp).
- [ ] Navigate to your **Study Dashboard** (i.e., your StudyWorks home page that displays your site’s subject list).
- [ ] Tap **Reports**.
- [ ] Select **Tablet Unlock Codes** from the list.
- [ ] Scroll to find the **10-digit Startup Unlock Code** shown next to your site number.
- [ ] **Enter this code on your Tablet** when prompted during setup. > **Tip**: Leave the report open so that you can enter the **Startup Unlock Code** when prompted on the Tablet.

**Information Scope**

**Solution**: eCOA

**Platform**: StudyWorks

**Device Modality**: Tablet

![](https://cdn.document360.io/c5e1f7bc-fe3f-41f4-aec9-2503613a7b20/Images/Documentation/Tablet Unlock Codes(1).png?sv=2026-02-06&spr=https&st=2026-10-28T14%3A40%3A02Z&se=2026-10-28T15%3A40%3A02Z&sr=c&sp=r&sig=Xy%2FOz%2FclYblhLPItdeZXkzIeHqZHR86b2u2%2B3%2FYhZaI%3D)

## Startup Unlock Code

After unboxing your eCOA Tablet, please apply this code during the initial setup process.

> [!NOTE]
> You will also need this code when you initiate the **Restart User Creation** process.

## Temporary Unlock Code

Three additional ‘Temporary Unlock Codes’ are provided, one for each calendar day accounting for time zone differences. If users forget their Tablet password, they can use these codes to reset it. Simply enter the code corresponding to today’s date when prompted.

![](https://cdn.document360.io/c5e1f7bc-fe3f-41f4-aec9-2503613a7b20/Images/Documentation/Tablet Unlock Codes Report(1).png?sv=2026-02-06&spr=https&st=2026-10-28T14%3A40%3A02Z&se=2026-10-28T15%3A40%3A02Z&sr=c&sp=r&sig=Xy%2FOz%2FclYblhLPItdeZXkzIeHqZHR86b2u2%2B3%2FYhZaI%3D)

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