---
title: "Shipping & Logistics Overview"
slug: "shipping-logistics-overview"
updated: 2024-03-28T16:21:22Z
published: 2024-03-28T16:21:22Z
canonical: "help.clario.com/shipping-logistics-overview"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.clario.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Shipping & Logistics Overview

# Bringing Clario to your doorstep.

#### From providing regional guidance to ordering through our self-service portals.

![image description](https://cdn.document360.io/c5e1f7bc-fe3f-41f4-aec9-2503613a7b20/Images/Documentation/Logistics-Portrait-UnlockingPattern(1).png?sv=2026-02-06&spr=https&st=2026-10-28T14%3A44%3A10Z&se=2026-10-28T15%3A44%3A10Z&sr=c&sp=r&sig=4hRx8eSSu7YwLW943RrcBhzB2oqwLH4e70pGSYyqJ6s%3D)

### Preparing to order and receive new supplies

Shipping globally is a nuanced craft. So let’s walk through some of the finer details. That way, we can best ensure your supplies will be on hand when you need them.

- Find lead times so you know when to inform Clario of your new order request.
- Not sure if you need an import license? Or don’t even know what an import license is? Don’t worry! We can explain.

[Learn shipment planning considerations](https://clario-test.document360.io/v1/docs/preparing-to-order-new-supplies)

### Ordering new supplies

Let’s make this as straight forward as possible for you. We’ll look at…

- Identifying the device types available for orders.
- Where to find order forms and how to request new supplies.
- Amending and cancelling order requests.
- Estimating the time it’ll take for a shipment to reach you.

[Place an order](https://clario-test.document360.io/v1/docs/ordering-new-supplies)

### Tracking your shipments

Haven’t received your shipment yet? Need to know where in the world your shipment is? Look no further!

- Learn when you’ll receive notification updates about your order requests.
- Read up on shipment tracking guidance per solution.

[Track your shipment](https://clario-test.document360.io/v1/docs/tracking-your-shipments)

### Returning your supplies

We hope you’ve enjoyed your journey with us! Now it’s time to talk about returning your supplies. So let’s look at…

- Scheduling equipment returns.
- Viewing and printing return labels.
- Viewing and printing other important labels (e.g., battery label).
- Tracking your return shipment.

[Return supplies](https://clario-test.document360.io/v1/docs/returning-your-supplies)