---
title: "Responding to Equipment Queries"
slug: "how-do-i-respond-to-an-equipment-related-query"
updated: 2025-05-28T11:21:10Z
published: 2025-05-28T11:21:10Z
canonical: "help.clario.com/how-do-i-respond-to-an-equipment-related-query"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.clario.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Responding to Equipment Queries

**Hassle-Free Equipment Query Management!**

**Manage your equipment queries effortlessly from the My Sites Dashboard or the Queries Dashboard. Our streamlined process guarantees quick and efficient query handling.**

![image description](https://cdn.document360.io/c5e1f7bc-fe3f-41f4-aec9-2503613a7b20/Images/Documentation/Equipment%20Queries%20-%20Hero%20Image.png?sv=2026-02-06&spr=https&st=2026-11-01T11%3A35%3A39Z&se=2026-11-01T12%3A35%3A39Z&sr=c&sp=r&sig=%2BrGbx8QLqybjFOjq%2FOEpB73QK9On5N%2FaP36dWsm%2Fiqw%3D)

## Responding to Equipment Queries from the My Sites Dashboard

![](https://cdn.document360.io/c5e1f7bc-fe3f-41f4-aec9-2503613a7b20/Images/Documentation/Equipment%20Queries%20-%20From%20Sites%20Dashboard.png?sv=2026-02-06&spr=https&st=2026-11-01T11%3A35%3A39Z&se=2026-11-01T12%3A35%3A39Z&sr=c&sp=r&sig=%2BrGbx8QLqybjFOjq%2FOEpB73QK9On5N%2FaP36dWsm%2Fiqw%3D)

1. Press **Open Uploader (View Query)** in the **Equipment** table.
2. Select the query from the **Queries** list.
3. Type your response in the **Type here** box.
4. Select one of the two options to complete your query response - **Respond Only** or **Respond and Correct Data**.

## Respond Only Option

This option is solely for responding to the query. Type your response in the **Type here** box and press the button. The **View Query** box will close, and you'll see the **Uploader** screen.

> [!NOTE]
> Upon finishing, you can close the **Uploader** browser tab and continue your work in the **Clario Portal** starting from the **Sites** dashboard.

> [!NOTE]
> Alternatively, to edit uploaded data (e.g., upload a new file/folder, change questionnaire responses), stay on the **Uploader** screen and follow the data upload process.

## Respond and Correct Data Option

This option is used to both respond to the query and correct data. After typing your response in the **Type here** box, you can proceed with the data upload process to make any necessary corrections.

> [!NOTE]
> Upon finishing, you can close the **Uploader** browser tab and continue your work in the **Clario Portal** starting from the **Sites** dashboard.

## Responding to Equipment Queries from the Queries Dashboard

1. Click the three dots (**...**) and select **View**, or double-click the query row to see details.
2. Type your response in the **Type here** box.
3. Select one of the two options to complete your query response - **Respond Only** or **Respond and Correct Data**.

> [!NOTE]
> To quickly find your **Equipment Assessment** query, filter the **Queries** table.
> 
> 1. Change **Search all** to **Level**.
> 2. Select **Equipment Assessment**.
> 3. Press **Apply** to run the filter and view the targeted query.

![](https://cdn.document360.io/c5e1f7bc-fe3f-41f4-aec9-2503613a7b20/Images/Documentation/Equipment%20Queries%20-%20From%20Queries%20Dashboard.png?sv=2026-02-06&spr=https&st=2026-11-01T11%3A35%3A39Z&se=2026-11-01T12%3A35%3A39Z&sr=c&sp=r&sig=%2BrGbx8QLqybjFOjq%2FOEpB73QK9On5N%2FaP36dWsm%2Fiqw%3D)

<editor360-custom-block data-preprocessing="true" data-sanitizationtags="h2"><editor360-faq data-type="faq"> <hr data-faq-hr="true"> <div data-expand-collapse="expandFirst" data-faq-type="normal-faq" data-loading="false" data-type="faq-acc-wrapper"> <h2 data-block-id="map6ej31-28hv90-206" data-faq-header="true">Frequently Asked Questions</h2> <div class="details-wrapper details-wrapper_rendered" data-type="details-wrapper"> <details data-opened="true" data-button-align="right" data-details-border="withBorder" data-expand-icon="arrow" data-lock="false" open="true"> <summary><h4><span style="" type="spanMark">How do I navigate to the page with my site’s equipment query?</span></h4></summary> <div data-type="details-content"> <div class="clario-section__card-list"> <div class="clario-text"> <p>From Clario’s <strong>Global Dashboard</strong>:</p> <ol start="1" style=""> <li><p>Press <strong>Select Study or Organization</strong>.</p></li> <li><p>Choose your study from the drop-down list, or press <strong>Show more…</strong> to search for it.</p></li> <li><p>Press <strong>My Sites</strong>.</p></li> </ol> </div> <div class="clario-image"> <p><img src="https://cdn.document360.io/c5e1f7bc-fe3f-41f4-aec9-2503613a7b20/Images/Documentation/FAQ_Navigation%20to%20UI%20(1).png?sv=2026-02-06&spr=https&st=2026-11-01T11%3A35%3A39Z&se=2026-11-01T12%3A35%3A39Z&sr=c&sp=r&sig=%2BrGbx8QLqybjFOjq%2FOEpB73QK9On5N%2FaP36dWsm%2Fiqw%3D" class="adv-wysiwyg-img" mediatype="inline-block-img" alt="" title="" width="auto" height="auto" dataalign="center" datadisplay="inline" data-type="media-content" type="inline-block" fixaspectratio="true" autoaspectratio="false" shadow="" border="" round="" link="" newtab="" style="float:none;vertical-align:bottom;width:auto;height:auto;"></p> </div> </div> </div> </details> <button class="details-arrow" type="details"></button> </div> </div></editor360-faq></editor360-custom-block>

![Clario logo](https://clario.com/wp-content/themes/clario-bootstrap/media/logo-white.svg)